Cancellation Policy

Katie Blakely.

We are so excited to see you for your upcoming appointment!

As we are sure you can understand, our clinic has a cancellation policy in place – in order to be fair on our practitioners and other clients who may also be wanting to book an appointment. By booking in with us, you are committing to our cancellation policy as follows:

  • all clients must attend their consultations in a timely manner
  • if a client cannot make it to a consultation, 48hrs notice must be given to the clinic
  • if a client needs to reschedule their appointment, they must do so providing 48 hrs notice to the clinic
  • if the client fails to give 48hrs notice that they cannot make the appointment, they will be required to pay the full fee of the missed appointment, and pay all future appointment fees at the time of booking
  • consultations must be paid for on the day of the consultation, the exception for this is online consultations which must be paid prior to the consultation time

See you soon!